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Privacy and other policies

Privacy Policy

Tantec-UK is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and 2018 GDPR).

1. What information do we collect

We may collect the following information:

  • Name

  • Contact information including email address

  • Other information relevant to customer offers

When you visit our website (including the mobile optimised version of the website accessible from your portable hand-held device) you may provide us with personal information such as your name and email address. You may provide us with information in a number of ways:

(a) by supplying us with the information as listed above, on the Contact Us and Call Me Back online forms in which case we may retain the content of your email messages together with your email address and our responses on a secure server.

(b) by signing up to our newsletter, in which case we may retain your email address and our responses on a secure server. All data may also be held in a secure third party platform.

2. How we use the information
We will not disclose your information to any third parties. Our internal procedures cover the storage, access and disclosure of your information. When you agree to sign up to our news updates we need to know your email address. We gather this information to allow us to provide you with no more than monthly emails containing information about news we think may be of interest to you. You can unsubscribe from our contact list at any time by replying to a marketing email with the word “unsubscribe” in the subject line or by emailing us. We may also use aggregated information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services, and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

3. Where we store the information
Storage of data is securely kept by Tantec-UK in a private database. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

4. Updating your information
If any of the information that you have provided to us changes, for example if you change your email address or name, please let us know by contacting info@tantec-uk.com.

5. Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

6. Marketing Permissions
Tantec-UK may send you from time to time news, offers and industry insight via email but we will not do so without your express consent. If you do not wish to receive any further email please use the unsubscribe option in the email or alternatively contact us at info@tantec-uk.com.

7. Changes to this Policy
We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Policy on your first use of the website following the alterations.

8.Cookies
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
If you register with us or if you continue to use our site, you agree to our use of cookies.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

9. Google Analytics
To understand how people use our site, and to discover areas on our site with issues, we use Google Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way.

10. Content Managed System
The Content Management System (CMS) that runs this website is fully secure. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people it is not set at all. User data is all anonymous.

[Please note that our advertisers may also use cookies, over which we have no control.]

Sharing tools in the form of Facebook and Twitter share buttons feature on this site, these third party websites may set a cookie if you are logged in to their service.

This website may contain ‘embedded’ YouTube content, a cookie may be set upon playing these videos, the relevant privacy policy can be found here.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site. Click here to find out more on managing cookies, including step-by-step instructions for a range of browsers.

Except for essential cookies, all cookies will expire after 2 years.

For more comprehensive information on what cookies are and how they affect you please visit www.allaboutcookies.org.

 


terms and conditions

Your use of this website is subject to the terms and conditions as set out, and may be amended from time to time by us.

  • This website is the property of Tantec-UK and is directed primarily at UK an Ireland residents.

  • Your use of this website is confirmation that you have understood and agreed to be bound by all of these terms and conditions. Use of this web site is prohibited unless you agree to these Terms and Conditions.

  • Due to the nature of the software and the Internet, no guarantee is given of uninterrupted or error free access to or running of this website or the information-transactions conducted through it. Tantec-UK shall not be liable for any failure in processing your details due to software or Internet errors or unavailability, or circumstances beyond its reasonable control.

  • Tantec-UK makes no warranty that this site is free from errors, defects or viruses.

  • Whilst Tantec-UK have no obligation to update this site, we will use all reasonable efforts to ensure that the information published on this website is complete, accurate and up-to-date, but representations or warranties are made (express or implied) as to the accuracy or completeness of such information.

  • Tantec-UK cannot accept any responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked.

  • The website may contain links to websites operated by third parties. Such links are provided for your convenience only and we have no control over their individual content. Tantec-UK therefore makes no warranties or representations as to the accuracy or completeness of any of the information appearing in relation to any linked websites nor as to the suitability or quality of any of their products or services.


Company information

Tantec-UK is a registered company in England and Wales with registration number 11608668 and VAT registration number GB 306 4402 39.

Our registered address is 8 Church Green East, Redditch, Worcestershire, United Kingdom, B98 8BP and our trading address is 74 Church Road, Webheath, Redditch, B97 5PG.